We provide free technical support to all AvailSuite users. There are no hidden charges, like a limited number of free support accidents. All support is provided through e-mail, unless our support personnel decide to call you to facilitate problem resolution. Our typical response time is 15 minutes for the initial support request, and even less when investigating the problem. While some people might think that e-mail support is not as good as phone support, it is worth noting that you won't have to spend your time on hold waiting to speak to a live person, being forwarded to other people several times, and having to tell your story all over again. Another advantage for you is that you will only communicate to people who do have adequate knowledge and qualification to actually help you.

You can attach files to any data record in AvailSuite, just like you do when sending e-mails. Many AvailSuite users call this to be the most useful feature ever. They scan work orders and signed contracts, attach the scanned files to the customer record and then forget about the paper copy forever. You can attach photos, faxes, special notes, driving instructions to service location, anything you need. It is time to make your office really paper-less!

Click here to read more about productivity features of AvailSuite for Pest Control.